Himalaya is always seeking partners who believe in providing great herbal products to enrich their communities. Should you wish to be a part of our success,  contact -Mr. Shailendra Malhotra@shailendra.malhotra@himalaya.ae.

Himalaya accepts the following cards -

Payments powered by Chronopay.  Card transactions appear on your statement as " WWW.HIMALAYADIRECT.COM"

Where our system supports Automatic Address Verification (AVS), customers' billing address details are verified with their acquiring bank. Your card is debited upon completion of the transaction. Please keep your order receipt in a safe and accessible location.

For orders where the customer's billing address details are either "not supported", "not checked" or "not matched" with their acquiring bank, himalayadirect.com reserves their right to manually check the customers' details before sending out their order. This may delay dispatch by 2-3 days from the order date and following successful address verification the order will be dispatched immediately.

Note:

The Internet is a new medium for shopping, and like any new technology, there is an element of concern regarding credit card security over the Internet. At himalayadirect.com we use the latest in encryption coding to ensure that any credit card information is treated with the utmost confidentiality. Shopping with himalayadirect.com is as safe as any other form of shopping, and in some cases even safer.

Credit Card information is sent to himalayadirect.com using fully secure servers. This secure environment encodes your personal information upon leaving your computer and decodes it upon arrival at our secure servers. The security is handled by a independent third party who certify that the information is correctly encrypted and secure. A window will appear on your browser notifying you when you enter and leave the secure environment. The address in your browser will also change from an "http://" address to an "https://" address along with a small padlock icon appearing in the bottom left-hand corner of your browser. Your security is our security. Upon processing a credit card transaction, a confirmation email will be sent to the email address supplied with the details of your order.

A secure connection can sometimes cause problems. This may be due to an old browser being installed on your computer. You can upgrade your browser using the following links or process your order by telephone (instructions above).

• To upgrade yourNetscape Navigatorbrowsers pleaseclick here
• To upgrade yourInternet Explorerbrowsers pleaseclick here

Any information you submit will be used for the purpose of processing your order. All personal information is kept in the strictest confidence and will NOT be used by any third parties. We guarantee our customers confidentiality. Please seePrivacy Policyfor further details.

We offer a 100% no quibble money back guaranty. If you are not satisfied with any of our products that you have purchased from us, we will give you a 100% refund (excluding delivery charge and gift-wrapping where appropriate).

Returns for refund must be received back into the warehouse within 30 days from the date of purchase. When returning goods, please quote the - order number, your name, name of the product and the reason why you are returning the goods.

If you have any comments or complaints regarding our website, please don't hesitate to email us atsupport@himalayadirect.com. We are always looking to improve our services.

We regret that we must limit orders to no more than EUR 650.00 per customer. If you have any questions please contact us at  0-808-120-7592 (UK Toll Free - Available between 0300 hrs GMT to 1130 hrs GMT) or via email atsupport@himalayadirect.comand we will be happy to assist you.